GuruMode values your trust and is committed to protecting your privacy and personal data in accordance with the Digital Personal Data Protection Act, 2023 ("DPDPA") and all other applicable Indian laws.
This Privacy Policy ("Policy") describes how LearnAxy Midasnit Private Limited, a subsidiary of Gigipo Esprit Private Limited, having its registered office at 9/11, Duraisamy Street, Virugambakkam, Chennai – 600092, Tamil Nadu, India (hereinafter referred to as "GuruMode", "we", "our", or "us"), collects, uses, stores, shares, and protects your information when you access or use the GuruMode Android application, website (gurumode.world), and related digital services (collectively, the "Platform").
By registering on or using the Platform, you agree to the terms of this Policy. If you do not agree, please discontinue use of the Platform immediately and contact support@gurumode.world to request deletion of any data already collected.
GuruMode is designed for students aged 10–12 (CBSE Grade 5–6) and is accessed on the parent's or guardian's Android device. Registration is completed exclusively by the parent or legal guardian using their mobile number and OTP verification.
The parent is the account holder and the sole Data Principal for the purposes of the DPDPA. GuruMode does not knowingly collect personal information directly from minors. All data collection, consent, and account management is conducted through the registered parent.
Where it is brought to our attention that personal data has been collected from a minor without valid parental consent, we will take immediate steps to delete such data.
When a parent registers or uses the Platform, we may collect:
We may automatically collect the following device and usage information when the Platform is accessed:
GuruMode is designed with child safety as a core architectural principle. We do not collect:
We collect and process personal data strictly for the following lawful and necessary purposes:
GuruMode does not use your personal data for third-party advertising, targeted internet-based marketing, or the profiling of users for commercial resale. No advertising of any nature is displayed to Students.
5.1 Student interaction data – including accuracy rates, response patterns, hint usage, retry behaviour, and adaptive signals – is processed server-side to power the Platform's adaptive learning engine. This data is used to detect learner type, activate appropriate learning pathways, and personalise the Student's experience. This data is not shared with third parties for commercial purposes.
5.2 Aggregated and anonymised learning data may be used internally by GuruMode for product improvement, content quality analysis, and research into learning outcomes. Such aggregated data does not identify any individual user.
GuruMode engages trusted third-party service providers solely for operational purposes. These currently include:
All third-party service providers are contractually required to maintain data confidentiality, process personal data only for the purposes for which it is shared, and comply with applicable data protection laws.
We may disclose your personal information when required to do so by applicable law, regulation, court order, or governmental authority, or where necessary to protect the rights, property, or safety of GuruMode, its users, or the public.
GuruMode does not sell, rent, lease, or trade your personal data to any third party for commercial or marketing purposes.
With your consent at the time of registration, GuruMode sends WhatsApp messages to the parent's registered mobile number via Gallabox (a WhatsApp Business API provider authorised by Meta Platforms). These messages include:
GuruMode limits the number of commercial or promotional communications sent to any registered parent to a reasonable maximum over the lifetime of the account, in keeping with our commitment to responsible communication practices.
You may opt out of promotional WhatsApp communications at any time by replying STOP to any such message or by contacting support@gurumode.world. Opting out of promotional messages will not affect the delivery of genuine learning progress notifications. GuruMode is not responsible for delivery failures caused by Gallabox, Meta Platforms, or your mobile carrier.
The following privacy and safety protections are built into the Platform as non-negotiable design requirements:
All user data is stored securely in cloud-based infrastructure (currently Supabase) in accordance with the DPDPA and applicable Indian data protection laws. Data is processed and stored within jurisdictions that provide an adequate level of data protection.
We retain personal information for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. Account and transaction data is generally retained for a minimum of three years for accounting, tax, and legal compliance purposes.
Student learning interaction data is retained for the duration of the active account and for a reasonable period thereafter, to enable account reinstatement upon request.
Upon account deletion, personal identifiers will be removed from our active systems within 30 days of the verified deletion request, subject to any legal or regulatory retention obligations that may require us to retain certain records for a longer period.
We implement industry-standard technical and organisational security measures to protect your personal data, including TLS/SSL encryption for data in transit, role-based access controls, secure cloud storage with restricted access, and regular security reviews.
All payment transactions are processed through PCI-DSS-compliant payment gateways. GuruMode does not store complete payment card details or UPI credentials on its own servers.
Notwithstanding the above, no system of data transmission or storage can be guaranteed to be completely secure. By using the Platform, you acknowledge and accept this inherent residual risk. In the event of a personal data breach that is likely to cause harm to Data Principals, GuruMode will notify affected users and the Data Protection Board of India in accordance with its obligations under the DPDPA.
The Platform and associated website may use cookies, local storage, or equivalent device-based technologies to maintain session state, remember user preferences, and collect aggregated usage analytics. This data is used only to improve Platform performance and user experience.
You may manage cookie preferences through your device or browser settings. Disabling certain cookies or storage mechanisms may affect the functionality of parts of the Platform.
As a Data Principal under the DPDPA, the registered parent has the following rights in relation to personal data held by GuruMode:
You may exercise any of these rights by contacting our Data Protection Officer at gurumode.world@gmail.com. We will endeavour to respond to all verified data rights requests within 30 days of receipt. Complex or high-volume requests may require additional time, and we will notify you accordingly.
The Platform relies on third-party services including but not limited to Razorpay (payment processing), Gallabox and Meta (WhatsApp Business API), Supabase (infrastructure), and Sentry or equivalent (error monitoring). GuruMode is not responsible for the data privacy practices of these third-party providers. We encourage you to review the privacy policies of each provider whose services you interact with.
GuruMode is also not responsible for disruptions, delays, or data loss caused by internet connectivity issues, Android device malfunctions, or failure of any third-party service.
GuruMode reserves the right to modify or update this Privacy Policy periodically to reflect changes in applicable law, technology, or our business operations. Where material changes are made to the Policy, GuruMode will publish the updated version on the Platform with a revised effective date and will endeavour to notify registered users via in-app notification or WhatsApp message.
Continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to a revised Policy, you must discontinue use of the Platform and may request account deletion in accordance with Clause 9 above.
While GuruMode implements robust security and privacy safeguards, users are advised to exercise discretion when accessing the Platform over unsecured or public internet connections. GuruMode shall not be responsible for any loss or compromise of personal data arising from the user's own negligence, failure to secure their device, or use of the Platform over an unsecured network.
This Policy shall be governed by and construed in accordance with the laws of India, including the Digital Personal Data Protection Act, 2023 and rules framed thereunder. All disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts at Chennai, Tamil Nadu, India.
For any questions, concerns, data access requests, or grievances relating to this Privacy Policy or the processing of your personal data, please contact:
Grievance Officer / Data Protection Officer
GuruMode | LearnAxy Midasnit Private Limited
Email: gurumode.world@gmail.com
Phone: +91 80721 20935
Address: 9/11, Duraisamy Street, Virugambakkam, Chennai – 600092, Tamil Nadu, India
We are committed to addressing all data-related grievances promptly and in accordance with our obligations under the DPDPA and applicable Indian law.